Delivering state-of-the-art communications solutions is only part of our business. At EI, we also pride ourselves on delivering a state-of-the-art customer service experience.
With this in mind, we’ve designed an industry-leading Customer Experience Lifecycle – a proven, repeatable methodology that encompasses everything from our initial contact forward. We start with a Pre-Sales conversation about your current systems, your current and future needs and show you some of the ways converged IP communications can help. We’ll hold design workshops, develop preliminary designs, and give you a general idea of how much you might save based on suggested investments.